Support

Professional support services for open source GIS platforms including QGIS, PostGIS, GeoServer, and LunaMap.

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Flexible Options

Support when your team needs it

LunaGeo support is built for organizations that need practical help with open source GIS tools, whether that means occasional troubleshooting or a dedicated support relationship.

Prepaid Support

  • Choose a support block that fits your needs.
  • Use support time for troubleshooting, configuration, training, or workflow help.
  • Support time does not expire.
  • Support is billed in 15-minute intervals.
  • Receive support by email and virtual meetings.

Dedicated Support

  • Set up an annual support agreement with monthly support hours.
  • Get priority support for your open source GIS environment.
  • Use discounted overage support when additional help is needed.
  • Receive support by email, virtual meetings, and Slack.
  • Work with LunaGeo as an ongoing GIS support partner.

Supported Software

Professional support for the open source GIS tools your team relies on.

QGIS Support

Help with QGIS projects, layer styling, forms, print layouts, plugins, data connections, troubleshooting, and staff workflows.

PostGIS Support

Support for PostgreSQL and PostGIS databases, spatial queries, schema design, permissions, data loading, performance, and QGIS connections.

GeoServer Support

Assistance with workspaces, stores, layers, styling, publishing, service configuration, permissions, and troubleshooting web map services.

Other Open Source GIS Tools

Support for tools such as Mergin Maps, pgAdmin4, DBeaver, GDAL, GRASS GIS, Leaflet, OpenLayers, and related GIS workflows.

Need support for your open source GIS stack?

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Support Pricing

Choose a prepaid block for occasional help or a dedicated support plan for ongoing assistance.

Prepaid 1
$185

A simple starting point for occasional support needs.

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Prepaid 10
$1,800

A cost-effective block of support time for recurring work.

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Prepaid 20
$3,400

A larger prepaid option for heavier support usage.

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Dedicated 1
$1,920/yr

Includes one monthly support hour.

Overage: $160/hour Request This Package
Dedicated 2
$3,720/yr

Includes two monthly support hours.

Overage: $155/hour Request This Package
Dedicated 5
$9,000/yr

Includes five monthly support hours.

Overage: $150/hour Request This Package
Support Request

Request Open Source GIS Support

Tell us which support package you are interested in and what tools or workflows your team needs help with. We will follow up to confirm the next steps.